Shipping policy

At Carve and Print, we strive to provide a seamless shopping experience and timely delivery of your custom items. Please read our shipping policy carefully to understand how we handle orders and shipments.

1. Order Processing

All orders are custom-made and require a processing time of [insert number of business days] before shipment. Processing time includes the time it takes to create, print, or engrave your personalized items.

Please note that orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Times and Methods

We offer the following shipping options:

  • Standard Shipping: Delivery within 3-5 after processing.
  • Expedited Shipping: Delivery within 2-3 after processing.

Shipping times may vary based on your location and selected shipping method. Once your order has shipped, you will receive an email with tracking information.

3. Shipping Costs

Shipping fees are calculated at checkout and are based on the weight, size, and destination of the order. You will see the exact shipping cost before finalizing your purchase.

4. International Shipping

We currently offer international shipping to selected countries. Please be aware that shipping times and fees for international orders may vary based on the destination and customs regulations. Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

6. Shipping Delays

While we strive to meet the estimated delivery times, there may be occasional delays due to factors beyond our control, such as customs processing, carrier delays, or weather conditions. We are not responsible for such delays but will do our best to keep you informed of any issues.

7. Lost or Stolen Packages

Carve and Print is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is lost in transit or if you suspect it has been stolen after delivery, please contact the shipping carrier directly.

8. Incorrect Shipping Information

Please ensure that all shipping details are accurate before placing your order. Carve and Print is not responsible for packages that are undeliverable due to incorrect or incomplete shipping addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to reship the item.